The Gin Club & 31DOVER.COM are operated by DMD Operations Limited (Company Reg. Number: 8019447). Last updated 23rd January 2014.
We won't send boxes to anyone who isn't at least 18 years old. By subscribing to The Gin Club, you confirm that you are at least 18 years old. In your first order month we will take payment when you place your order. Subsequent subscription payments will be charged a few days in advance of dispatching your order. When we do take payment and dispatch your order, the completion of the contract between us will take place.
Unless payment has been taken, we will not be bound to supply your order. We reserve the right to cancel it for any reason without notice.
Our deliveries are made by Royal Mail. When your order has been dispatched, you will receive an email to confirm that your order is on its way.
We will deliver to anywhere in the United Kingdom (including Northern Ireland, the Highlands, Scottish islands, the Isle of Man and the Scilly Isles).
We will attempt to deliver your order following dispatch after the first business day of each month. If you order before the 20th of each month your first order will be dispatched within 2-4 working days following successful payment, and if you order on or after the 20th you will receive your first box in the first week of the following month. However, we will not be liable to you for any delay in the delivery of your order and you must allow up to 10 working days for the box to reach you.
All prices include VAT. We accept payment by Direct Debit, Visa and MasterCard through our payment partner Stripe. Our website and processes are secure.
CANCELLATION AND RETURNS
If you would like to cancel or return your order please, contact us as soon as possible. You may cancel your order for any reason whatsoever up to 10 days after the day you receive it. If you cancel your order before it is dispatched, we will not take payment and your order will be stopped. If your order has already been dispatched, you may refuse to accept delivery from the driver and your order will be returned to us. If your order has been delivered, it is your responsibility to return it to:
The Gin Club by 31DOVER.COM, 29 - 30 Elvaston Mews, London, SW7 5HZ
If there is any damage to your order when it arrives, you should notify us as soon as possible. We will refund you the cost of the damaged items or arrange to send you a replacement. Where applicable, refunds will be processed within 10 days.
Referral rewards are only provided once the referral has been confirmed. Referred rewards are non-cumulative, therefore only one referrer reward can be used per month or box e.g. if you refer two friends you can apply a discount on the next two boxes. Please note that we maintain the right to cancel any suspicious or fraudulent referral orders.
YOUR PERSONAL INFORMATION
Unless otherwise stated, all rights, including copyright, on the pages of The Gin Club & 31DOVER.COM websites are owned and controlled for these purposes by DMD Operations Limited. In accessing The Gin Club & 31DOVER.COM websites, you agree that you may only download the content for your own individual and non-commercial use. You are not permitted to copy, broadcast, download, store, transmit, show or play in public, adapt or change in any way the content of these pages for any other purpose whatsoever, in any medium, without the prior written permission of DMD Operations Limited.
Subscriptions are available to send to another person as a gift. When you subscribe as a gift, you confirm that the recipient is at least 18 years old. Note that we do not include any invoices within your order so don't worry - your gift recipients will not see order details or pricing.